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Join the Quilter Community

JOIN THE QUILTER COMMUNITY

Thanks for visiting our Quilter Community registration page. The community is your opportunity to engage with people like you who are customers of Old Mutual Wealth, part of the Quilter group of companies, and have your say on the products and services we provide.

Run by our chosen independent agency, LWRTonic and its sister company 'icanmakeitbetter', the community allows you to help guide the way we develop products, improve our services and communicate with you effectively when we need to.

WHAT IS THE QUILTER COMMUNITY?

Put simply, it's an opportunity to help us with your valuable input as a customer. We could be asking for your thoughts and opinions on all manner of topics. This could be through surveys, quick polls, focus groups and more, and you can choose exactly how much or how little you want to participate.

WHAT WILL I DO AS A MEMBER OF THE QUILTER COMMUNITY?

Here are a few examples of the types of topics you might help us with:

  • Guiding us on the development of new products, or enhancements to existing products
  • Giving us honest feedback on the services we provide and how they compare to others
  • Telling us what you think of our communications to help us to be the clearest and most transparent in the industry
  • Giving your views on our planned advertising campaigns before we launch them
  • Airing your thoughts on wider topics about finances, investments and society.

WHAT’S IN IT FOR ME?

  • Automatic entry into a monthly prize draw. The more surveys you complete the more entries you get
  • Your chance to have a voice, to tell us how we can work better and make life easier for you
  • The chance to discuss your views with other people like you online
  • Regular newsletters so you can see examples of exactly how your feedback has influenced what we do
  • You will never be contacted by other companies as a result of being a community member and you can opt out at any time.
  • £1 for each survey that's completed will go to Quilter's charity, the Quilter Foundation. Find out what the Quilter Foundation supports and stands for here.

 

HOW DO I SIGN UP?

The first time you see this screen (right), you will be asked to sign up to the Quilter Community. Simply provide your email address and choose a username and password. Once you have done this, you will receive a welcome email from 'icanmakeitbetter' confirming that you can start logging into the community itself.

The email address we contacted you with should be the email address you provide to sign up to the community. We will also use the same email address to contact you and let you know about new surveys and activities that you can participate in.

Customer panel login screen

Thanks for your interest, and we look forward to you sharing your views with us.

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