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Activate your online account in less than 7 minutes to help you stay up to date with your investments.

Over 100,000 customers are already viewing their investments online, in the same way they do for online banking. Our customers who use our online service like the fact that they can:

  • See how their money is performing
  • See all their savings in one place; and
  • Go paperless to reduce unnecessary admin.

“Having online access has helped me stay organised and it’s been great to reduce the amount of paperwork I receive. Activating was easy, and using my account is just like using online banking.”

Janet, 75, Old Mutual Wealth Customer, Salisbury

ACTIVATE NOW IN 3 SIMPLE STEPSDefaqto 2019 Gold Platform Service award

We’ve already set up your account for you, so to make sure you don’t miss out on the benefits simply activate your account today in less than 7 minutes. It’s quick and easy to do; just follow the 3 simple steps below:

1. PREPARE – you’ll need either your driving license number, passport number or electricity bill. You don’t have to scan or send us any documents.

2. ACTIVATE – visit to get started.

3. VERIFY – secure your account using your mobile or landline number.

It couldn’t be easier, and if you need some extra help, our user guide talks you through it step-by-step.


Our Financial Security experts have designed your online service with robust processes and the latest security features to protect your investments.

Choose your own memorable picture and phrase for your account

to give you the reassurance that you are in the right place every time you log in.

Two factor authentication adds an extra layer of security

and also gives you an easy and secure way to reset your password if you forget.

We'll notify you if we receive a request to change your details

such as your mobile number or address, giving you complete control.


More and more customers tell us they want to reduce the amount of paperwork they receive to lessen the impact on the environment and avoid having to file or throw away piles of paper. To help, we’re pleased to let you know that your online account is ready for you to easily view your current and past documents, as well as getting the most up-to-date valuation on your investments.

Once you’ve logged in for the first time, we’ll make sure you’re set up to receive your documents online and paper will be turned off, unless you decide to change your communications preference in the future. We’ll send you an email when there’s something new in your online document library. Just log in to your online account and select ‘My Documents’ at the top of the homepage.