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There for you

There for you - servicesFinancial security is a great comfort, but it’s probably not the first thing to cross your mind if you’re diagnosed with a serious illness, have an accident, or a loved one dies.

As well as giving you the best quality cover, we want our protection products and services to help you through the difficult times and get you living life again.

Our There for You service can help you with the feelings of shock, fear and loss you may feel, as well as helping to answer all your questions about how to cope and what to do next – plus a lot more.


  • Serious illness support
  • After hospital care
  • Second medical opinion
  • Mental health support
  • Bereavement support
  • Long term/old age care

Quotes from RedArc clients

"At all times just knowing my Nurse was at the end of a phone was a huge comfort and support. Her empathy, knowledge and soft spoken calm was, and still is, an immense support and comfort.”
“I had no idea this service was part of the insurance, it was a pleasant surprise and gratefully accepted.” 
"The nurse supporting me was absolutely wonderful. She made a huge difference to my wellbeing, my coping with my health issues.”

There for You video

To help you address the things you may be really concerned about in the event of a death or serious illness – like helping your children cope, or understanding a medical diagnosis – we’ve created a short video which demonstrates the support we offer.

RedArc Personal Nurse Adviser

Pat York - RedArc NurseAs part of the There For You service, you will also be assigned a highly trained and experienced telephone based Personal Nurse Adviser to provide you with practical advice.

The Personal Nurse Adviser service is included with some of our new Protect policies at no extra cost and covers you, your spouse or partner and your children.

The support starts on the day that the cover commences and you don’t have to make a claim to use it.

Even if you’re feeling better and decide that you no longer need help, you can always call back in the future if you feel you need the support of your Personal Nurse Adviser again.

Read our 'Day in the life of a Personal Nurse Adviser' to learn more.

Using There for You

If you or your family want to use one of the There for You services you can ring RedArc directly at any time during office hours on 01244 625180. Remember, you don’t have to claim on your policy to use the There for You service.

Alternatively, if you do make a claim we can, with your permission, pass on your details to RedArc who will call you back shortly afterwards. After your initial conversation RedArc will be able to assign you the Personal Nurse Adviser who is best qualified to help you. 

To find out more about RedArc visit: