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FAQ

Question:

How do I withdraw money from my account?


Answer:

We strongly advise that you discuss your plans to withdraw any money with your financial adviser, so you are fully aware of the consequences of doing soFor some investments, such as pensions, the decision to withdraw cannot be reversed. You may also incur tax charges that may be higher than you were expecting.

During this time of economic uncertainty, it is important to remember that the basic principles of long-term investing remain unchanged, and in particular that short-term falls do not necessarily impact long-term goals.

The document ‘Investing Through Volatile Times’ from our investment business, Quilter Investors, takes you through some of the key principles of investing. 

If you want to take money out of your account, or even close it, you can do so by completing and sending us a form electronically.

To find and submit a form for the products listed below click here

  • Individual Savings Account (ISA)
  • Collective Investment Account (CIA)
  • Collective investment Bond (CIB)

If you have a Collective Retirement Account (CRA) and would like to make a withdrawal, or want to change your regular income on your pension, please call us on 0808 171 2626 - option 3 as we need to run through some questions with you, before issuing the appropriate form.

When will I receive my money?

Providing all requirements have been satisfied, you will normally receive the money in your bank account between five and seven working days of when we receive and process your fully completed instruction.


Don’t have a financial adviser? Our online search tool can help you find an adviser in your local area who is registered to do business with Old Mutual Wealth.

 

 

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