If you need to contact us for any reason, we're here to help.
For any general enquiries, please email us or call us on our Freephone number below.
0808 171 2626 if you have an ISA, Collective Investment Account, Collective Investment Bond or Collective Retirement Account
0808 171 2600 for all other products
Open between 8.00am and 7.00pm Monday – Friday
Write to us
Old Mutual WealthOld Mutual HousePortland TerraceSouthamptonSO14 7EJ
Your financial adviser is best placed to help you with your investment or plan and to answer any questions you may have. For that reason, we always recommend that you contact them in the first instance. Don’t have a financial adviser? Find one with our search tool.
For any other enquiries relating to products, services or online support, please call our Freephone number and select from the options below.
Note: Click on the heading text below to expand or collapse each section.
ONLINE TECHNICAL SUPPORT
How do I change my address?
How do I reset my password?
How do I register online?
For any other online technical support queries, contact us now.
It’s easy to get a valuation on our online Customer Centre, or you can get one from your financial adviser. Don’t have a financial adviser? Find one with our search tool.
For any other queries relating to valuations, contact us now. We will need to ask you some security questions when you call, so it may help to have a recent statement to hand.
Old Mutual Wealth Old Mutual HousePortland TerraceSouthamptonSO14 7EJ
ISA OR COLLECTIVE INVESTMENT ACCOUNT
For queries relating to your Individual Savings Account (ISA) or Collective Investment Account (CIA), contact us now.
0808 171 2626 Select option 1, followed by option 2
COLLECTIVE RETIREMENT ACCOUNT
For queries relating to your Collective Retirement Account (CRA), contact us now.
0808 171 2626 Select option 1, followed by option 3
COLLECTIVE INVESTMENT BOND
For any queries relating to your Collective Investment Bond (CIB), contact us now.
0808 171 2626 Select option 1, followed by option 4
For queries about your pension, contact us now.
0808 171 2600
LIFE COVER OR PROTECTION
Contact us for any queries relating to your life cover or protection plan.
0808 171 2600
For any queries relating to your bond, contact us now.
CONTACT US FROM ABROAD
If you're calling us from outside the UK, contact us on the following number:
+44 33 33 233833
Open from 8.00am to 7.00pm GMT Monday – Friday
Old Mutual Wealth Old Mutual HousePortland TerraceSouthamptonSO14 7EJUK
Please be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.