CAN YOUR QUESTION BE ANSWERED ONLINE?
We are committed to continuing to provide our service to you at this time. We also need to keep our people safe and, like most organisations, we are dealing with a reduced workforce. To ensure service is maintained, our Customer Service Centre colleagues are working remotely to take your calls and emails.
As you can appreciate, the current situation is having an impact on our call wait and email response times – so please do bear with us. It’s best to only call or email, if your enquiry is urgent as we are having to prioritise our services.
Telephone opening hours
Please note that for the time being are telephone lines are open 8am to 6pm Monday – Friday.
Login to our online Customer Centre today
We recommend that customers who aren’t yet using our online Customer Centre, activate their account today – this takes less than four minutes. Our Customer Centre gives you access to valuations and documents to help you to stay up to date with your investments.
Visit our live support hub and let us keep you up to date and fully informed. You’ll find lots of support including Q&As and expert opinion on investing in current markets.
Visit the hub