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Your feedback

It’s important to us that you’re always satisfied with the service you receive. To help make this possible, your feedback – both good and bad – is always welcome. That’s why we’re inviting you to tell us how we’re doing: what we’re doing well and what we could do better.

We’ve included a form below to make it easy to provide your thoughts and suggestions. Simply complete the details below and ‘submit’. Please note that the fields marked with an asterisk are mandatory.

For security reasons, we cannot act on policy specific instructions such as address changes received through this form. If we reply by e-mail, our response cannot contain any personal policyholder information.

Please give us a bit of information about yourself in the feedback form below. Of course, your privacy is important to us so your details will never be passed on for marketing purposes to companies outside the Quilter group of companies. For further details read our data protection policy. Please do not send us any confidential or financial information through this form.

Are you a financial adviser?
As part of our commitment to quality service, your telephone calls may be recorded.