How can I make a withdrawal?


You can take money out of, or close, your account by completing a form and send sending it to us.

Click on one of the options below to get the appropriate closure/withdrawal form for your account.

Please note: You will normally receive the money in your bank account within six working days of when we receive and process your instruction. 

How can I return the form?

You can scan and email your completed and signed form to

Alternatively, you can post it to us at the address below:

Old Mutual Wealth
Old Mutual House
Portland Terrace
SO14 7AY

Please note: If you would like to withdraw less than £25,000 from an ISA and/or a CIA held in your sole name, you can call our Customer Contact Centre on 0808 171 2626 (between 8am-9pm, Monday-Friday). You will then be able to find out if you can do so over the phone without the need for a form.