Getting in touch

Getting in touch

For all enquiries relating to products, services and online support, please call our Freephone number and select from the options below. Please be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.


0808 171 2626 + Select option below

Open between 8.00am and 7.00pm Monday – Friday


Option 1


Alternatively, please email

Option 2

Collective Investment Account
Collective Investment Bond
Collective Retirement Account

All queries relating to our current ‘platform’ products, including servicing and policy enquiries.

Option 3

Other products not listed above

All queries relating to life, pension, protection, or bond products offered by Old Mutual Wealth Life Assurance.

Option 1: Pensions
Option 2: Bonds
Option 3: Life cover or protection

When you select Option 3, you will be given the following options:

If you’re calling about your recent Life Review Pack, please press 1. For all other life cover or protection queries, press 2.

Option 4

Online technical support 



To call from abroad: +44 33 33 233833.


Other Old Mutual Wealth Companies



+44 (0)1624 655555



+44 (0)20 7332 7500