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How does using a financial adviser work?

Your financial adviser will be responsible for providing recommendations in relation to your finances and you’ll need to provide them with information about your circumstances and plans. We’ve explained the way it works below and the roles of you, your financial adviser and Old Mutual Wealth.

Your role

To create a plan that works for you, you'll need to give your financial adviser as much information as you can. It's important for them to understand your situation, what you hope to achieve and how much risk you are willing to accept in order to recommend a solution that's right for you.

Once your adviser makes a recommendation, make sure that you fully understand it. Read everything closely, ask questions and check even the smallest details.

Your financial adviser's role

The role of your adviser is to offer you impartial advice, based on their close understanding of what's suitable for your needs.

Working closely with you, they will assess your goals and attitudes to risk-taking. Drawing on their skills and expertise, they will recommend solutions that match your criteria. It's their job to explain the recommendation they make so that you're fully aware of what's happening with your money.

Once you've agreed on a plan, they'll set up your portfolio. But the investment process doesn't end there. If you choose, your adviser will monitor the performance of your portfolio over time, giving you regular updates and recommending any changes that may be necessary as your needs change.

Old Mutual Wealth provides a range of products, tools and services to support you and your adviser in making the best investment decisions. We give your adviser the tools they need to carry out the process of investing on your behalf. We help them to assess your needs and your attitude to risk, in detail. And we provide a range of facilities enabling them to build your portfolio and manage it over time. We also provide access to premier investment managers from across the world, one of the largest fund research and monitoring teams in Europe, and the most complete suite of online portfolio management tools in the UK. All backed by the ongoing support of our highly qualified consultants and specialists, and with consistently recognised, great customer service.