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Critical illness cover

Support material

    • Critical Illness – Marie case study

      Marie Needs Cover and one phone call could make a big difference.

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    • Cover as you recover

      This document gives you an insight into serious accident and intensive care cover, and how our critical illness cover can support you financially, practically and emotionally, should you need to make a claim.

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    • Benign brain tumour - are you covered?

      This document gives you an insight into benign brain tumours, and how our critical illness cover can support you financially, practically and emotionally, should you need to make a claim.

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    • Multiple sclerosis - Financial, practical and emotional support

      This document gives you an insight into multiple sclerosis, and how our critical illness cover can support you financially, practically and emotionally, should you need to make a claim.

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    • Stroke - Cover with your clients' wellbeing in mind

      Most people associate strokes with old age, but one in four occurs in people of working age. The latest in our series of booklets on common critical illnesses looks at the physical and, sometimes overlooked, mental effects of a stroke and the vital role that support services such as RedArc have in recovery.

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    • Cover reinstatement case studies

      Case studies of why a client would need further cover after a critical illness claim and how our cover reinstatement option can help.

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    • Cover continuation case study

      A case study explaining how a client could use the cover continuation option on a joint life policy to apply for further cover after a claim.

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    • Cancer - We've got it covered

      The most common illness claimed for on our critical illness cover is cancer. This document gives you an insight into what cancer is, and how our critical illness cover can support you, should you need to make a claim for cancer.

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    • Cardiovascular disease - it's at the heart of our cover

      Cardiovascular diseases are among the most common illnesses claimed for on our critical illness cover. This document gives you an insight into what they are, and how our critical illness cover can support you, should you need to make a claim.

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    • Cover reinstatement option - Protect critical illness cover

      A brief overview of the cover available after a claim on a Protect life cover policy

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    • Claims paid information

      You can find full details of the claims we paid in 2018, together with information on our claims processes, in our latest guide.

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    • Non-medical limits

      This document contains details about what medical information we will need to underwrite your client's application based on their age, chosen level of cover and whether it is single or joint life.

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    • Protection trust

      This form can be used to put your clients death benefit in trust but retain any critical illness benefit for themselves.

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Guides and brochures

    • About Protect

      A technical guide for financial advisers about Protect.

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    • Critical illness overview - we make comprehensive standard

      A sales aid explaining our latest critical illness cover.

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    • Protect – your guide to the illnesses covered

      This guide explains the 65 illnesses, conditions and treatments we cover and is designed to help you understand each definition in plain English.

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    • Children's cover

      A guide to our children's critical illness cover and the conditions we cover.

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    • Additional care benefit

      A sales aid for the Additional Care Benefit available with our critical illness cover.

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    • First Time Cover

      Underwriting free cover for 22 year olds no longer covered as children by their parent’s critical illness policy.

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    • Cancer: We've got it covered

      With 990 new cases of cancer a day there’s no wonder why it’s the industry’s most common critical illness claim. Our new, short booklet for your clients looks at the basics of cancer, the risks and survival rates, the financial implications and how a comprehensive critical illness policy could help them and their family to cope financially and emotionally.

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Key features and terms

    • Explaining Protect – flexible life and critical illness cover

      This brochure gives details about how Protect policies work. You should read this document in conjunction with the Key Features Document for Protect, your personal Key Features Illustration and if you need more details of the policy terms.

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    • Details of your Protect critical illness cover policy series 10

      Terms and conditions for Protect critical illness cover effective from 23 July 2018.

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    • Key Features of Protect - flexible life and critical illness cover

      This Key Features Document provides a clear, balanced summary of the information you need to help make a decision about Protect. It describes Protect and its benefits along with the potential risks involved with this type of policy. There's also a list of questions and answers to help fill in the finer details. You should read this document in conjunction with a personalised Key Features Illustration and Terms and Conditions.

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    • Details of your Protect life assurance after-claim policy series 3

      Terms and conditions of Protect critical illness after-claim cover

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    • After Claims - Series 10 Policy Terms

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Forms

    • Customer privacy notice

      How we collect, manage, store and use your clients' personal information. 

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    • Applying for additional Protect policies

      This form should be used with the applying for Protect application form if you want more than four policies.

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    • Applying for Protect with tele-interviewing

      This form can be used as a data capture form for online or postal applications.

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    • Protect Data Capture Form

      This form can be used to apply online with Protect Quote and Apply or as a postal application. 

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Financial Adviser Verification