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Contact us

Coronavirus – we are here to help you.

Visit our live support hub and let us keep you up to date and fully informed.

Getting in touch

For all enquiries relating to products, services and online support, please call our Freephone number and select from the options below. Please be aware that calls and electronic communications may be recorded for monitoring, regulatory and training purposes and records are available for at least five years.



Call one of the numbers below.

Open between 9.00am and 5.00pm Monday – Friday

0808 171 2626 0808 171 2600

For the following Old Mutual Wealth products:

Individual Savings Account
Collective Investment Account
Collective Investment Bond
Collective Retirement Account (Pension)

All queries relating to Life, Pension, Protection, or Bond products offered by Old Mutual Wealth Life Assurance.

Option 1


Option 1


Option 2

ISA (including telephone withdrawals)
Collective Investment Account

Option 2


Option 3

Collective Retirement Account (Pension)

Option 3


Option 4 Collective Investment Bond Option 4

Life cover or protection

If you’re calling about your recent Life Review Pack, please press 1. For all other life cover or protection queries, press 2.

Option 5 Online technical support Option 5 Online technical support and Adviser View password reset


To call from abroad: 

+44 33 3323 3833 for ISA, Collective Investment Account, Collective Retirement Account or Collective Investment Bond

+44 33 3323 3866 for all other products administered by Old Mutual Wealth Life Assurance Ltd

Commission and terms of business

For queries relating to terms of business registrations, setting up master user online accounts and commission payment enquiries, please email us at

Consultants and specialist support

Please follow the links in the top left-hand corner of this page to contact your wealth management consultant, our adviser sales centre, or our specialist/platform support teams. If you are not sure who your consultant is, please email

Other Quilter companies

Quilter International


+44 (0)1624 655555

Quilter Investors webiste


+44 (0)207 167 3700

Financial Adviser Verification