We are committed to continuing to provide our service to you at this time. We also need to keep our people safe and, like most organisations, we are dealing with a reduced workforce. To ensure service is maintained, our Customer Service Centre colleagues are working remotely to take your calls and emails.

As you can appreciate, the current situation is having an impact on our call wait and email response times – so please do bear with us. It’s best to only call or email, if your enquiry is urgent as we are having to prioritise our services.

Coronavirus Hub

Visit our live support hub and let us keep you up to date and fully informed. You’ll find lots of support including Q&As and expert opinion on investing in current markets.

The UK property fund sector as a whole is facing challenges due to the coronavirus pandemic, with many funds’ independent valuers advising they are unable to accurately value the properties within the portfolios. As a result, a number of UK property fund providers have temporarily suspended dealing in their funds. This means that all activities involving these funds, such as taking money out or putting money into them, have been stopped until the suspensions are lifted. If you hold a Property fund, find out what this means for your investments.