for financial advisers only

Getting in touch

If you need to get in touch with us, this page can help.

We’ll help you to find answers to any questions you may have about your Old Mutual Wealth policy.

When you contact us, in order to deliver the best possible customer service, your call may be recorded for monitoring and training purposes. To keep your information secure, we cannot provide confidential policyholder information by e-mail or act on instructions received by e-mail. 

How to reach us

For all enquiries relating to products, services and online support call our freephone numbers below. Call us on our 08 numbers from a landline or mobile friendly 03 numbers* 

Old Mutual Wealth Product List

Download our Old Mutual Wealth product list to check which Old Mutual Wealth company that your product relates to.

Old Mutual Wealth's Platform

For Individual Savings Account, Collective Retirement Account, Collective Investment Account and Collective Investment Bond products

0808 171 2626

  option 2

033 33 233833

  option 2

Open between 8.00am and 9.00pm Monday - Friday

Old Mutual Wealth Life Assurance Limited

For all other Pension and Life (Protection or Bond) products

0808 171 2600

  option 3

033 33 233866

  option 3

Valuation service 
For our Valuation only service you can select option 1 from the above numbers 

Valuation service 

For our Valuation only service you can select option 1 from the above numbers 

Open between 8.00am and 9.00pm Monday - Friday (policy specific queries cannot be dealt with after 7.30pm)

You can also e-mail us at omwealthsolutions@omwealth.com

*03 numbers are free to phone from mobiles provided these calls are included in personal packages which you can check with your network provider

Old Mutual International

Follow the link for all Old Mutual International contacts 

Old Mutual Global Investors

Follow the link for all Old Mutual Global Investors contacts